I've been away from this for a while because I've had 2 major trials to prepare for and then conduct. Posting is going to be a bit spotty for the next few weeks too as I've got 3 trials and an appeal to do by Valentine's day. But, I'm going to catch up with a few things and then try and post a little bit every so often. Still, if you are out there and reading this, I hope you will find it of value.
Every permanent employee you have should be trained in basic first aid. I recommend having them take a CPR course too. You never know--the life they save might be your own.
OK. Now let's get back to business: designing your office for safety. In the reception area, consider having the receptionist's desk behind a 4 foot wall. People can look over it easily and she can duck under her desk easily for concealment and safety. If you cannot bring yourself to build a wall, at least get the receptionist's desk a "privacy shield" so there's a small space under the desk where s/he can huddle in an emergency. Don't forget to put a panic button there too.